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Help

How can we help?

We believe that online shopping should make your life easier, not more complicated. Here's a list of common questions and answers which may assist you.

Tracking my order

I've received a faulty item

Delivery and shipping charges and times

My item has developed a fault

How can I reach you?


For all website and online sales queries please call 

0118 3800 381

 

Our customer service phone lines are open:

  • Monday - Saturday : 9.00am - 5.00pm
  • Sunday : 10.00am - 4.00pm